Privacy policy

In effect from 12 October 2026 · CopyCat is made by Sprint Innovations Pty Ltd (ABN 39 670 484 321), Victoria, Australia

In short

What CopyCat collects, and why

What Why, and where it goes Tied to you
How the app is used Which lessons are opened, started and finished, and whether making a lesson or a purchase went through. It shows where the app is hard to use. Sent to Google Firebase Analytics with an identifier for this installation of the app. The advertising identifier is not used. No
Crash reports What the app was doing when it stopped working, so the fault can be fixed. Sent to Google Firebase Crashlytics. No
Text for a lesson To have an AI voice read it. Sent to CopyCat's server and from there to OpenAI. CopyCat's server keeps neither the text nor the sound; it records only how long they were. No
A recording for a lesson To write down the words that are said. Sent to CopyCat's server and from there to OpenAI. CopyCat's server does not keep it. No
Your voice while practising To check the words you say. Recognised by Apple's speech recognition: on the device when the device can do it, otherwise on Apple's servers. No
Name, email address and message Only when you write to support from Need Help? in the app, so that the message can be answered. Held by Zendesk, the service CopyCat uses for support. Yes
Purchases Lesson packs are bought through Apple. CopyCat is told that a pack was bought; it never sees card or payment details. No

What stays on the device

Progress through the lessons and the lessons you make are kept on the device. Deleting the app removes them.

Who else handles it

CopyCat does not sell anything it collects. These companies handle it on CopyCat's behalf, each under its own terms:

How long it is kept

Text and recordings sent to make a lesson are not kept by CopyCat once the lesson is made. Records of how the app is used are kept with the installation's identifier for up to 14 months; after that only totals remain, which point to no one. Crash reports are kept for 90 days. Messages to support are kept until you ask for them to be deleted.

Your choices

To see, correct or delete what you sent to support, write to support@saycopycat.com. Microphone and speech recognition access can be turned off in the device's Settings at any time; CopyCat then cannot listen to you practise.

Children

CopyCat is rated 4+ on the App Store and has nothing in it that is unsuitable for a child. It has no accounts and asks a child for nothing. Writing to support needs a name and an email address, so a parent or guardian should do that for a child under 13. If we learn that a child's details reached support without a parent's consent, we delete them.

Changes and contact

When this policy changes, the new one is put on this page with the date it takes effect. Questions go to support@saycopycat.com.